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An information resource for Auckland organisations looking for IT Support

Customer Service

At the centre of great IT Support Services is a strong commitment to reliable and consistent customer services. A key element of this is ensuring you’ll have a primary point of contact rather than having to phone a helpdesk where you might easily reach someone who knows nothing about you or your business.

You’ll also want to talk to the customers of potential IT Support providers to┬álearn just how they rate their provider. References are critical to understanding how they deal with challenges that may arise from time-to-time.